12-13-2023 11:01 PM - edited 12-13-2023 11:07 PM
Hllo. My bill is double this month so I'm trying to contact a customer service agent. I receive the following message:
Oops, something went wrong. This may be due to a system error, please go back to the previous page and try again.
I am also asked to sign in repeatedly. This happens with Safari and Chrome on a 2015 Macbook pro and my iPhone 14 pro. thanks for any help you can provide.
Solved! Go to Solution.
12-14-2023 12:51 PM
12-13-2023 11:39 PM
self solution removed
12-13-2023 11:37 PM
thank you so much, I really appreciate this.
12-13-2023 11:03 PM - edited 12-13-2023 11:04 PM
@Kerri4 You can use this direct link to support to submit ticket
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
12-13-2023 11:02 PM
@Kerri4 if you have problem opening ticket with agent, please message them directly here: