error 821

[ninini]

Hi,

 Can anybody help me here, I can not activate SIM card. got error 821, didn't transfer old phone number to Public Mobile. What can I do now? I've been waiting for over 4hours, no messages or emails. thank you!

[computergeek541]

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@ninini wrote:

Thank you for your help. I will wait until tomorrow. Checked my old phone company maybe still working on it. 

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self solution removed

[ninini]

Thank you for your help. I will wait until tomorrow. Checked my old phone company maybe still working on it. 

[softech]

@ninini  you requested pprting?  Error 821 is about incorrect porting info supplied.  Did you put in IMEI #?

Wait 15 mons and Make sure PM did not charge you.  Then you cam retry Activation but use your current provider's account number instead of IMEI as the porting info

[RossN]

@ninini hi try clearing your cache and cookies or try with a different browser in private or incognito mode ,if you have another computer or laptop try usung that