11-29-2022 05:50 PM
sent to wrong email address, should be the one I use here
Solved! Go to Solution.
11-29-2022 09:04 PM
PM used to have an email, no longer
11-29-2022 07:29 PM
For clarification:
Your self-serve (account) e-mail address, which is also your USERNAME for logging into self-serve, can only be amended by Customer Support Agents by submitting a ticket.
Your community e-mail address, can be changed by tapping your hot-air balloon avatar upper right, going down to My Settings, and ensuring the correct one is in use there.
11-29-2022 05:53 PM - edited 11-29-2022 05:58 PM
@Brunette When talking to CSA from PM use the email address from your community mailbox account.
Try to use the same email address for both your My account and for your community account. So there is less confusion and you'll get all your rewards.