cancel
Showing results for 
Search instead for 
Did you mean: 

Problems with Phoen Numbers

wamis27
Great Neighbour / Super Voisin

 

Changed my number, except phone not working and number I am supposedly to have someone else has.

Also how do you contact a rep to have problem solved. 

 

4 REPLIES 4

Community_QA
Model Citizen / Citoyen Modèle

for some reason Telus and PM always giving out existing number to new accounts. weird glitch. Rogers or Bell don't have this 

hTideGnow
Mayor / Maire

Hi @wamis27 so, you were assigned someone else number?  You have no choice,  just gi back My Account and pick another number

Quigley
Mayor / Maire

@wamis27  To contact PM send a private message to CS_Agent 

or use the Chat Bot Simon to get a service ticket.

Unfortunately, PM gives people phone numbers, they shouldn't because there already being used.

HALIMACS
Mayor / Maire

@wamis27 

 

You can change your number up to four times per cycle.  I would recommend trying to change it again.