email from customer support

[Brunette]

sent to wrong email address, should be the one I use here

[Community_QA]

PM used to have an email, no longer

[HALIMACS · Accepted solution]

@Brunette 

For clarification:

Your self-serve (account) e-mail address, which is also your USERNAME for logging into self-serve, can only be amended by Customer Support Agents by submitting a ticket.

Your community e-mail address, can be changed by tapping your hot-air balloon avatar upper right, going down to My Settings, and ensuring the correct one is in use there.

[Quigley]

@Brunette When talking to CSA from PM use the email address from your community mailbox account.

Try to use the same email address for both your My account and for your community account. So there is less confusion and you'll get all your rewards.