cancel
Showing results for 
Search instead for 
Did you mean: 

eSIM iPhone restore

KW-89
Great Neighbour / Super Voisin

Good day,  I have to restore my iPhone. Will my eSIM settings be kept?

4 REPLIES 4

KW-89
Great Neighbour / Super Voisin

Thanks for the replies. Much appreciated!!

golfball
Deputy Mayor / Adjoint au Maire

It simply depends on if you delete the eSIM or not, it gives you the option to keep or delete them when you restore your device. If you don't delete it then the eSIM will continue to work after the restore.

Phil_Adelphus
Mayor / Maire

@KW-89  It's supposed to be possible to keep the esim, it gives you the option to delete or keep.  Whether it works or not I wouldn't know.  If it doesn't you'll have to "purchase" a new one as @eddieO noted.  See No. 4 here

https://support.apple.com/en-ca/108931 

eddieO
Mayor / Maire

@KW-89 unfortunately not. You will need to login to the Public Mobile app on your phone and go to Account and then Purchase SIM card. In there you will be able to select eSIM

Need Help? Let's chat.