eSIM and new setup - did not work
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03-05-2024
12:16 AM
- last edited on
03-05-2024
02:33 AM
by
computergeek541
I was told to contact an agent with PM so I have sent in a ticket. This was a new account setup but it appears that the eSIM did not setup so I really need to talk with an agent. I believe the PM network will be shutting down soon for maintenance
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03-05-2024 12:27 AM
My brother just had the same issue. I hope they can help complete activation in the morning.
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03-05-2024 12:19 AM
They should be back up in the morning and I don't think agents work overnight anyways, so just wait to get a response tomorrow. I understand the frustration when things aren't working and you can't fix it right away, believe me, but Im confident they will be able to help you, just be patient.
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03-05-2024 12:18 AM - edited 03-05-2024 12:19 AM
Unfortunately, there is no live folks to speak with here. Only through tickets and messages. If you have already submitted a ticket, just have to wait until tomorrow for their reply.
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