I recently learned what the cause of my issue was, and I would like to share in case others run into the same problem.
Prior to subscription my IMEI was labeled as eSIM compatible. However, once I paid for the subscription I was told it was not. It wasn’t until I purchased a physical SIM card for Public Mobile that I figured everything out.
Unbeknownst to myself, my phone was locked to my carrier. After calling in to have it unlocked the eSIM kicked in, but because my phone uses dual SIMS I was still running into issues with “labelling plans”.
I ended up deleting the eSIM under secondary as I had chosen to port my number over(had to swap between physical SIM cards to get the port request text) and then through the Public Mobile app added my new physical Public Mobile SIM card number to my subscription.
After this was done my phone calls and data began to work. However, like other users my text messages still don’t appear to be working, and I am still currently waiting on this issue to be resolved.
Hopefully this write up will help others who may be experiencing troubles switching carriers to Public Mobile.
