data no working:(

[FranklinR]

I bought the 25$ plan and I cant use my data. I used airplane mode and reset my phone twice so idk what it could be

[noaccountpls]

Hi @FranklinR 

Do you have an iPhone? if you do Please try to reset network Setting 

https://support.apple.com/en-ca/HT201415

[will13am]

@FranklinR , usually APN settings are the problem when data is not working.  Use this link for APN set up.  Check also that mobile data is enabled and the usage limiter is not triggered.  

https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-set-up-data-APN-on-my-smartphone...

[dust2dust]

Are you new here? Or did this just happen? Did it work before? It's likely an APN setting. What make and model of phone?