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Return phone

Tazzo
Great Neighbour / Super Voisin

I just bought a phone from public bout a month ago now my screen is broken what to do to send it back? 

5 REPLIES 5

DDM69
Deputy Mayor / Adjoint au Maire

If you broke it you’re out of luck. Send it to the dump. 

BKNS27
Mayor / Maire

@Tazzo 

Very slim that PM will cover damage screen if was accidentally dropped.

You will need to bring it to a cell repair shop to have it replaced.

will13am
Oracle
Oracle

The warranty is for manufacturer related damage, not personal induced damage, misuse.  

Metal1967
Deputy Mayor / Adjoint au Maire

@Tazzo  Define broken.. if it’s cracked etc  not likely you’ll have warranty..

softech
Oracle
Oracle

@Tazzo   was that within 30 days?  I think the full refund is just within 30 days but there is a one year warrantly

 

Don't want, open ticket with them today.  Since chatbox usually have problem with CPO tickets, please direct message them with your order number :

 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

 

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