10-04-2022 02:19 PM
I just bought a phone from public bout a month ago now my screen is broken what to do to send it back?
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10-04-2022 04:14 PM
If you broke it you’re out of luck. Send it to the dump.
10-04-2022 03:32 PM
Very slim that PM will cover damage screen if was accidentally dropped.
You will need to bring it to a cell repair shop to have it replaced.
10-04-2022 03:16 PM
The warranty is for manufacturer related damage, not personal induced damage, misuse.
10-04-2022 02:27 PM
@Tazzo Define broken.. if it’s cracked etc not likely you’ll have warranty..
10-04-2022 02:20 PM
@Tazzo was that within 30 days? I think the full refund is just within 30 days but there is a one year warrantly
Don't want, open ticket with them today. Since chatbox usually have problem with CPO tickets, please direct message them with your order number :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there