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customer service

Selina85
Good Citizen / Bon Citoyen

How long does it normally take to hear from from a customer service agent?  I've been without a phone for two days due to no service after porting my number...........
Wouldn't care but I kind of need one for work so this isn't the best case scenario

5 REPLIES 5

CellphoneuserP1
Good Citizen / Bon Citoyen

For me  it takes less than 24 hours but you response may be with another customer service agent for each mail.

@Selina85 

check the little envelop icon on top right side of the page. I'll send you the number for port assistance....

Selina85
Good Citizen / Bon Citoyen

Thank you! I'm familiar with the info in the first link - the second link is where I've sent inquiries.  No luck getting any responses so far - sent them periodically yesterday.

hairbag1
Mayor / Maire
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