2 weeks ago
2 weeks ago - last edited 2 weeks ago
@Rat_76 check any local Telus Outage
https://telus.com/en/bc/outages
And try Resetting Network Settings after a device reboot
If issue persists, ask PM Customer Support to re-provision the account. Please open ticket using Public Mobile Expert Messaging using your Community/EverSafe account. Select Start a Chat to begin:
https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/SMS alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre