complications

[Jorja-White]

I’ve recently just activated a sims card with you guys but I don’t have service, was just wondering why

[Jorja-White]

yeah i just tired it in another phone and it says no service in the both of them 

[darlicious]

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@ChuckYeah wrote:

Here's a few things to try:

https://www.ikream.com/2019/09/how-to-fix-no-service-error-on-apple-iphone-xr-calling-and-texting-se...

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Yes this is great for IPhone....especially check network settings and updates....

[ChuckYeah]

Here's a few things to try:

https://www.ikream.com/2019/09/how-to-fix-no-service-error-on-apple-iphone-xr-calling-and-texting-se...

[darlicious]

If you still have no service try airplane mode. Again wait a few minutes. Then turn airplane mode off. Anything?

[GR]

@Jorja-White  do you have access to another cell phone to try your sim card in just to rule out if it's the Sim card or phone? 

[Jorja-White]

it says no service 

[darlicious]

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@Jorja-White wrote:

yeah i shut it down for a bit but it still shows no services 

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 Is there another phone you can try it in?

Or just remove SIM card wait a few minutes reinsert...power up again.

[Anonymous]

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@Jorja-White wrote:

yeah i know how to shut it down

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You asked how to reboot it. We're just trying to help.

[Jorja-White]

yeah i shut it down for a bit but it still shows no services 

[GR]

So @Jorja-White  what does the phone say in the top left corner? No Sim,  no service? 

[Jorja-White]

yeah i know how to shut it down

[ChuckYeah]

Hold the volume up button and press the button on the right side, and swipe the power off.

https://www.youtube.com/watch?v=IXtBx069KUA

[Jorja-White]

An iPhone XR

[ChuckYeah]

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@Jorja-White wrote:

What do I do to reboot it 

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What kind of phone do you have?

[darlicious]

Power it off for a few minutes turn back on. Check for any service. Call text dsta

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@Jorja-White wrote:

What do I do to reboot it 

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[Anonymous]

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@Jorja-White wrote:

I’ve recently just activated a sims card with you guys but I don’t have service, was just wondering why

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What make/model/submodel are you using?

[darlicious]

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@Jorja-White wrote:

Yes I got both

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If rebooting doesn't work is there another cell phone you can try hour SIM in?

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[Jorja-White]

What do I do to reboot it 

[Jorja-White]

Yes I received an email. And i ported my own. And no I don’t have any service what so ever

[darlicious]

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@Jorja-White wrote:

Yes, I’m being told my phone is unlock

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So it is unlocked. And you got the email?  Tried rebooting?

[Jorja-White]

Yes I got both

[Jorja-White]

Yes, I’m being told my phone is unlock

[darlicious]

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@EJK16 wrote:

Did you install the sim on an unlocked phone?

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@Jorja-White wrote:

I’ve recently just activated a sims card with you guys but I don’t have service, was just wondering why

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If you received the email we can troubleshoot if not you probably need to try again. Did you choose anew number or port your own from another provider? Try rebooting your phone.  Remove the SIM wait 10 min reinsert and power up. Do you have any service? Text? Calling? Data?

[darlicious]

There can be several reasons for no service  and as many fixes but a little more info required to narrow it down. Did u get a welcome email and if you used a credit card was it charged?

[EJK16]

Did you install the sim on an unlocked phone?

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@Jorja-White wrote:

I’ve recently just activated a sims card with you guys but I don’t have service, was just wondering why

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