04-17-2026
12:58 PM
- last edited on
04-17-2026
06:03 PM
by
computergeek541
I have data but no phone service after completing setting up phone. it says i am not registered
04-17-2026 01:01 PM
hi @r-w-m
are you porting in the phone number?
Please make sure your old sim card is removed (or if esim, please disable it). Then check if PM sim is enabled and set as Primary
next, reboot phone and click Reset network settings. You should see the phone showing connected to Public Mobile. Test again
04-17-2026 01:00 PM
make sure you removed any old sim card or disable old esim. The Reboot phone and Reset network settings