community username

[JenJana]

how to change community account username ?

[hTideGnow]

hi @Yummy yes.  Community usename can be changed.  We saw that changes too

[dust2dust]

@Yummy- By support - yes. For all I know it could be a YMMV. We've seen it with names and phone numbers though. People could of course just abandon one and move on to another but the OP here already has some stats.

[Yummy]

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@dust2dust wrote:

Only support can change that for you.

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Interesting...

Are you sure that user name could be changed?

[hTideGnow · Accepted solution]

hi @JenJana open PM CS agent can help with changing username on Community.  Please submit them a ticket

at : https://publicmobile.ca/chatbot.

First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[dust2dust]

Only support can change that for you.