changing plans

[Heidi83]

Hi. I have been with PM for over 5 years now and have earns rewards off my monthly bill over time (through the old rewards program). If I switch my plan to a better one now, will those rewards still be honoured with my new plan?
Thank you so much!!!

[Bugsy]

Yes but you will need 15 points to use 15.00 off your bill..example i get 5 per month so instead of before i got 5.00 off my bill every month now i have to wait 3 months get 15. Off my bill works out to the same 

[Dunkman]

@Heidi83 

Here is some more information about the migration to the points system:

https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points

[EB0]

@Heidi83 

If you check your Credit Card or payment history, you will find that you public mobile’s subscription fee has been increased by $6-$7 starting May 2024.

[Heidi83]

Oh goodness, shows how much I know hahaha. Thank you so very much.

[slusagm]

The old rewards system is long gone.  Everyone got moved to the Public Points since May and you are already on the point rewards 

[EB0]

@Heidi83 

The old reward plan ($2 auto payment, $1-$5 loyalty) has been replaced by point rewards, once you change your plan, you will still getting points, you will get 5% point back from your new plan + 10 points anniversary once a year + 1 point per referral per month