changing plan

[no_nombre]

Do i need to change my sim card if I'm changing plan. How I can save my rewards? Im using Public Mobile service long time

[Handy1 · Accepted solution]

@no_nombre  no need to change  SIM card to charge plan , just remember to make plan change for next renewal and not immediately or you lose money in your current cycle . pM is pre paid and no refunds /prorating 

Change plan in 3 easy clicks

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

[no_nombre]

Thank you

[no_nombre]

thanks

[hTideGnow]

hi @no_nombre 

you don't need new sim card for the new plan. You can still use the same one 

And you will stay same rewards after plan change 

[fixin]

You do not need a new simcard with getting a different plan with Public Mobile. Since you are probably on the legacy rewards system, if you change plans, you can keep your old rewards with PM.

[Cheetah24]

@no_nombre: If you are just changing the plan, you can always login to your account and go to the "Subscriptions & Add Ons" section and choose from a plan that is offered there. However note that some plans that you see on the plans page (https://www.publicmobile.ca/en/bc/plans#ALL) are only offered to new activations which means those plans you would not see on your account if you are already a Public Mobile user. Doing this will make sure you will save all your rewards. So basically you are not cancelling your existing plan (which will end your rewards).