changing phone number

[KenzieRose]

Hi. I'm trying to transfer my Koodo prepaid number to Public Mobile but I get the message that the number is not eligible.

[computergeek541]

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@Lathama wrote:

You need to get your phone unlocked from Koodo

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Koodo phones almost never need to be unlocked to be used at Public Mobile. Either way, this thread is about the question of how to transfer in a phone number from Koodo Mobile.

[Lathama]

You need to get your phone unlocked from Koodo

[geopublic]

@KenzieRose  Koodo prepaid number porting can oly be done by a moderator. Submit a ticket to PM with Koodo account number, name on account and Koodo phone number and they will set it up for you,

[GR]

@KenzieRose  click here to start a conversation with Simon the chat bot and ask for help porting a Koodo prepaid number!  You'll get a ticket sent to the Moderator_Team and they'll get back to you with help.  You can keep using your Koodo Sim card until the port is complete

 https://publicmobile.ca.ada.support/chat/