change subscription

[hzhang12]

I want to change subscription. If I choose change now, does it mean I lost all that I paid before the change?I just renewed my $120 for 90 days subscrption. If i change now, does it mean I lost all my $120?

Thanks,

HL

[Handy1]

@hzhang12  Change on renewal and not immediately or you lose money on turn current cycle . And have to pay full amount right away 

[hzhang12]

Thank. I will choose change on renew.

[maple_leaf]

Hello @hzhang12 , As @Dunkman has said, best to change at next renewal date. I've included a link below with more information.

Change Your Plan:
https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

Hope this helps.

[Dunkman · Accepted solution]

@hzhang12 

Yes, if you change now, you will lose whatever is remaining in your plan.  PM does not pro-rate plans. It is recommended to change at next renewal date.