My current 90 day plan is still less than 45 days. It says "If you have used less than 45 days of service, we can either: (1) credit you the difference between your existing rate and the new rate for a plan with the same options or (2) update your existing plan to the new suite of plans. If you take advantage of the credit, it will be one time only. After then, you are expected to update your plan options to the one that best meets your needs." I tried updating the plan in the self serve but it requested a top up which I paid and now I have $120 in my account. I want to update my account to 90 day/6gb/global text/province wide for $120. If I do that, it says I have to pay the $120 for the plan to start on Sept 2, 2016. How do I get refunded for the unused amount that I paid last July 23, 2016 ($105 for 90 day plan)? Thanks.
@Christopher_T @Mary_M @Val_T
