change plan after paying BUT before activating

[0regonDucks]

Good day all,

I signed up for the $15 plan, received the SIM card, but before completing activation, changed my mind and would like to get the $24 4 Gb plan. Since i have not activated yet, how can i do this?

Thanks

0D

[0regonDucks]

Thank you for the prompt reply 😀

I will submit tkt thru this link 

-0D

[hTideGnow]

HI @0regonDucks 

you might still be able to change your mind., but you need CS agent to help to change.  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437