cant sign in

[shane88]

Hey there ive been trying to sign in for months and it never works, i got the phone from my neice last decemeber and she catn remember the log in info, there for i created a new one and has been verfied and such but i cant sign in to buy adds or anything

[Handy1]

@shane88  Try for forgot password . And see if it send to and emails you currently use . And verify that way . Or you can each out to support to help you regain access to it 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click    

                         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@shane88 did you try to use the Forgot Email link on the login Page? it will send it to your phone

If that does not help at all, them PM supports are your friends.  Please open ticket by messaging them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there