cant migrate number from lucky mobile to public mobile

[amulkalaria]

cant migrate number from lucky mobile to public mobile

[esjliv]

@amulkalaria  - if your Lucky account is still active, and your number is showing it is transferable in the link softech provided then where are you having issues?

If you have activated a new account and transferred over from another provider, note that incoming calls are usually the last to port over. Cell ports can take 2-3 hours. So, use Lucky's SIM card to receive calls from. When the incoming calls stop that is a good indication the port is complete.

Once activated with Public Mobile you will have a 90 minute window to receive a text on the Lucky SIM card to approve the port over to Public Mobile. Did this part happen?

If you missed the text, the port will likely fail, but you can submit a ticket for help to restart the process - click this link to do so: to request the transfer of your number over to Public Mobile.

See helpful info. here: https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

[Zyl]

@amulkalaria, is your existing phone number from lucky mobile still active and in good standing?  You cannot port a number that's no longer active to Public Mobile.  And also check the eligibility of your phone number from lucky mobile as well as many have suggested here. 

Thanks. 

[JL9]

Getting a new number may be your only option if is precluded from being ported for the reasons above.

[computergeek541]

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@amulkalaria wrote:

cant migrate number from lucky mobile to public mobile

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Which city is the phone number from?  Not all phone numbers can be transfered to Public Mobile.  Public Mobile has to also offer phone numbers for that same city for a transfer to be possible.

[softech]

@amulkalaria   What was the reason? What  error did you get?

did you check if your phone number is eligible?

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do?lang=en&appname=otherportal