cant make a call

[CSA_PM]

Hi  

Due to a system issue the authentication message was posted to public. Please ignore it and respond to the private message I sent .

[CSA_PM]

Hi there. I sent you a private message — you can reply by clicking this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[BKNS27]

@mike136 

If you just activated a new SIM/account. Contact a CS_Agent to investigate the issue.

If you are an existing member, check to see if there is an outage in your area.

https://istheservicedowncanada.com/status/telus/map 

[Handy1]

@mike136  Did you just join public mobile ? If yes try and reboot the phone first . If your existing customer can you log into your account and confirm its status is it active or suspended , if suspended you need make manual payment . 
also check 

Outage map in your area:

https://istheservicedowncanada.com/

If it’s active and no outage in your area also try adding in 1 infront of the 10 digit contact if still no luck 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage