01-13-2024 02:15 PM
card info changed, trying to update in my account and will not accept the info, what can i do?
01-13-2024 02:22 PM
@Konf if you are not in a rush to make payment, please wait a full 24 hours before trying again. Please using Incognito mode to login My Account
Or if you are in a rush to make a payment to resume service, you can buy a voucher from SDM/London Drug/711/Shell and then load the voucher using *611, this can at least get the service back first
01-13-2024 02:16 PM - edited 01-13-2024 02:16 PM
@Konf Yes there’s seems to be issues with updating credit card info . Please submit ticket with support to help
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
so if in a hurry you can buy payment vouchers and load them *611 to resume service