cannot log on to my account after esim cord activation

[simon90]

after inputting username and password and a verification code sent to my email, then it sent a fulll access code to the new phone number, but the phone number has not been activated on the phone, so cannot receive the fulll access code. not I am not able to log on to my account to get the ecim CODE

[Handy1]

@simon90  Please submit ticket with support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[simon90]

We’ve noticed you have an active Public Mobile service and would like to confirm your full access.

A 6 digit code associated with your EverSafe ID will be sent to

phone number

. We will need you to confirm this number.