So I have an exchange student at my house and I helped him sign up for a public mobile accout since I had an extra sim card from when I set up my kids... Unfortunately I was having trouble finishing the activation because I didn't see the part about downloading the app... so as part of troubleshooting I decided to create a new account - after I paid again I saw the message about downloading the app - so I did that, entered in the original info and voila it works... so now I want to cancel the account I just made but am having a really difficult time getting to the portal, or getting help from public mobile as there isn't really any contact info - and it wants me to complete activiation on the new account ahghghghgghghgh any suggestions? what is the best way to pursue a cancellation? I am hoping to get my 43$ back but mostly I want to make sure I am not going to get charged again.... I love the prices HATE the service so far.
