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cancel pre-authorized payment

aleniko24
Great Neighbour / Super Voisin

how can I cancel my preauthorized payments?

5 REPLIES 5

MSChaudhry
Great Neighbour / Super Voisin

Hi it does not allow removing the Credit card info even if you unsubscribe

softech
Oracle
Oracle

@aleniko24   you can do it easily yourself, Just login My Account, Payment page, Manage Payment method and you can disable Pre-Authorized payments there

 

https://selfserve.publicmobile.ca/en/account/payment/manage-card-summaryhttps://selfserve.publicmobile.ca/en/account/payment/manage-card-summary

Yummy
Mayor / Maire

Log in and remove tick mark:

Yummy_0-1673973722572.png

 

esjliv
Mayor / Maire

@aleniko24 call 611 from the public mobile device phone that has the SIN card in it and cancel it that way, if you know the 4 digits account pin, that is.

Handy1
Mayor / Maire

@aleniko24 @Sign into your self serve and go to payment tab and disable auto pay 

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