what kind of an amateur business can't change your account information on their own help platform when you can provide them with evey detail they ask for , and then claim it's not what our records show, even when they send me emails on the emails that are supposedly not on their records? with zero recourse to the same "can't do it" chat bot responses to every attempt i am forced to swallow 2 set up costs 80 $ and cancel a phone number i have used since may of last year, cancel an account that i was setting up on a second sim,, with telus happy to take the cash but unable to rectify something any other online retailer can without the endless run arounds. . buyer beware..
