can't submit a ticket, I need support immediately

[susie3]

I can't submit a ticket as error" oops....error" or " error 404". I have urgent question about my plan. how to reach customer agent directly?

[Handy1]

@susie3  Usually with in the hour sometimes longer 

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[susie3]

submitted. How soon will I be contacted?

[Handy1]

@susie3  Try using a new browser window and try again .

[susie3]

I clicked that link, finish texting, and then "send message" doesn't work. It keeps warning "invalid HTML has been removed. please review ...". I checked, no any highlight. but I still can't send message.  

[Handy1]

@susie3  This direct link will work to submit ticket 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

but what the question you have maybe we can help answer it quicker then support can @susie3