can't send picture messages

[publicy]

Unlimited text and picture messages are in my plan. Text messages are fine, but it doesn't work when i tried to send a picture message.

[Melv]

can't send or receive  picture picture with text message

Mel

[popping]

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@yumyum wrote:

To send a picture message u have to be in Wi-Fi or be using cellular data

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Picture MMS cannot be sent using WiFi.  They must be sent by cellular/mobile data only.

[yumyum]

To send a picture message u have to be in Wi-Fi or be using cellular data

[Sophie3]

hello, Thank you for the link you sent to had Public Mobile details. It was specific to my phone and I found the information accurate plus it worked.

thank you and have a good day.

sophie

[morritt2]

Thank you....worked perfectly on the first try.

[geopublic]

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@CJ01 wrote:

Thanks but this doesn't seam to work for me.

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@CJ01 

https://www.bing.com/videos/search?q=how+to+use+creenshoot+for+Sony+Xperia+Xa1&docid=608036363776625...

[CJ01]

Thanks but this doesn't seam to work for me.

[geopublic]

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@CJ01 wrote:

Sony Xperia Xa1.

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@CJ01 

[CJ01]

Sony Xperia Xa1.

[geopublic]

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@CJ01 wrote:

My power key shuts the screen off. What do you mean try google? Try googling how? I have, there are about a million different answers depending on your phone.

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@CJ01  The reason I recommended Google was because I don't know the make and model of your phone. What is the make and model?

[gpixel]

@CJ01 check your private messages top right corner and I'll help you

[CJ01]

My power key shuts the screen off. What do you mean try google? Try googling how? I have, there are about a million different answers depending on your phone.

[geopublic]

@CJ01  hit the power key, there should be a screenshot option. If not, try Google.

[CJ01]

I don't have an iphone.

How do you take a screenshot on Android?

[geopublic]

@CJ01  If you have an iPhone make sure MMS is enabled (iMessage settings).

If you have an Android phone post a screenshot of your APN settings.

[CJ01]

I'm having this same problem and have applied these settings but still am unable to send picture messages. Everything else in terms of data usage on my device works just fine.

Any help would be greatly appreciated.

[geopublic]

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@publicy wrote:

Unlimited text and picture messages are in my plan. Text messages are fine, but it doesn't work when i tried to send a picture message.

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@publicy  Make sure data is on and mms is part of the APN Type string within your APN settings.

[popping]

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@publicy wrote:

Unlimited text and picture messages are in my plan. Text messages are fine, but it doesn't work when i tried to send a picture message.

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MMS picture message needs mobile data to send. 

Enable data and restart your phone to let PM SIM card configure you APN setting automatically.

If restart does not fix the issue, you need to manually setup APN using above guide.

[Dunkgirl · Accepted solution]

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@publicy wrote:

Unlimited text and picture messages are in my plan. Text messages are fine, but it doesn't work when i tried to send a picture message.

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@publicy 

Make sure the data setting on your phoen is on. Even if you don't have data in your plan you still need data to be on. It uses data but that data is free and doesn't count against your account. Most likely you need to update the APN settings/search for the network manually.

Android 

Settings > More / More Networks / Wireless & Networks > Mobile Networks > Access Point Names > New APN setting (or a plus sign)

Iphone

Settings > Cellular > Cellular Data Options > Cellular Network
OR
Settings > Mobile Data > Mobile Data Options > Mobile Data Network.

Add a new APN and enter the Public Mobile details -->https://apn-canada.gishan.net/en/apn/public-mobile

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID

[Jb456]

Stay Safe!

[ChuckYeah]

@publicy Your data must be enabled for mms (picture and group) messaging.

[Jb456]

Stay Safe!