cancel
Showing results for 
Search instead for 
Did you mean: 

Phone problems

Dis_guyy1
Great Neighbour / Super Voisin

My bill is paid but I don't have 4g without WiFi can't use most of my apps without WiFi sum1 plz help

3 REPLIES 3

villellamcmeans
Deputy Mayor / Adjoint au Maire

Try restarting phone and resetting APN manually, you can read about a similar problem by clicking this link:

 

https://productioncommunity.publicmobile.ca/t5/Getting-Started/data-wont-work/m-p/413618#M80501

popping
Oracle
Oracle

@Dis_guyy1 wrote:

My bill is paid but I don't have 4g without WiFi can't use most of my apps without WiFi sum1 plz help


Which phone are you using?

Restart your phone with your new PM SIM card inserted to let PM SIM to initialize your APN.

If your data is not working, you need to setup your APM setting manually.

https://apn-canada.gishan.net/en/apn/public-mobile

DPyro
Good Citizen / Bon Citoyen

What plan are you on, and is it a new plan or old one?