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call to voice message

loca
Good Citizen / Bon Citoyen

I can not receive calls , goes straight to voice mail

9 REPLIES 9

@loca 

if you have access to a different unlocked cellphone, try your PM sim in that phone (as long as it's not esim, that is !)

softech
Oracle
Oracle

@loca did you just activate the account and port in your number?? 

loca
Good Citizen / Bon Citoyen

I try 3 G but nothing

loca
Good Citizen / Bon Citoyen

receiving calls it is the issue

loca
Good Citizen / Bon Citoyen

Canada, I checked mode and DND , all good

 

fixin
Deputy Mayor / Adjoint au Maire

@loca - Can you try using your old SIM card from your old provider if you just activated.

If it was long ago, then try 3G.

loca
Good Citizen / Bon Citoyen

I can call and SMS

fixin
Deputy Mayor / Adjoint au Maire

@loca - Are you in the States or in Canada?

Is silent mode or DND on?

Try 3G if you are in Canada

Or in the states try T-Mobile and put it to 2G OR you don't have a roaming add-on or Canada-US plan.

Or did you just activate your PM service and ported a number?

Yummy
Mayor / Maire

Did you recently port your number?
Can YOU call or SMS anybody?

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