call forwarding
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07-12-2019 12:44 PM - edited 01-05-2022 08:18 AM
I lost my phone and forwarded my calls to another phone number. Now I would like to forward those calls to another number. Is that possible
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07-12-2019 01:34 PM - edited 07-22-2019 01:49 PM
@Immeublesleigh wrote:I lost my phone and forwarded my calls to another phone number. Now I would like to forward those calls to another number. Is that possible
@Immeublesleigh Since you lost your phone did you declare your phone lost via selfserve? If not, you should. Just how were you able to setup call forwarding without your phone?
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07-12-2019 01:28 PM - edited 07-12-2019 01:32 PM
@Immeublesleigh wrote:I lost my phone and forwarded my calls to another phone number. Now I would like to forward those calls to another number. Is that possible
I thought you need to have access to your phone in order to forward calls.
Looks like you will need to replace your lost phone and SIM card.
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07-12-2019 12:54 PM - edited 07-12-2019 12:58 PM
Hi. Call your voicemail # which is 16475804001 for Public Mobile, enter your password then once you hear your menu options, you should be able to do it.
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07-12-2019 12:52 PM
You should be able to change the call forwarding. Here is info to setup call forwarding.
https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding
