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call doesn't come in

Kimkhue
Great Neighbour / Super Voisin

I haven't been able to recieve all my phone calls.  It's a bit nerve racking because I am applying for jobs.  Would someone kindly help? 

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Kimkhue 

what phone do you have? outbound calls ok and just not inbounds? Mobile data also works?

try Reset Network Settings on your phone and test

and if mobile data and Wifi is not a problem, Download VoIP app TextNow and setup with another 10 digits number, then  setup Call Forward when Not Reachable to the TextNow phone number.  In such case, if the inbound calls really cannot get to your phone, it will forward to your TextNow app and the app will ring.
How to Set Up Call Forwarding | Help Articles | Public Mobile

Phil_Adelphus
Mayor / Maire

@Kimkhue   Are you an existing customer, or did you just port in your number from another provider?  If this only happened recently but was working before, what phone do you have?  Are the calls going to voicemail?

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