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bought voucher from recharge.com can't activate it...

Marile
Good Citizen / Bon Citoyen

Recharge.com sent me code and serial number , i tried both ( into field where is number of voucher) , nothing works. Please , any advice ?

5 REPLIES 5

Marile
Good Citizen / Bon Citoyen

Of course , i mean voucher number = serial number , right ? I am confused...


@Marile wrote:

Thanks , it's my first time with recharge.com...should i write the serial number ? or code ? sorry for such a stupid question..


Please don't post any voucher numbers in the public forum.  

Marile
Good Citizen / Bon Citoyen

Thanks , it's my first time with recharge.com...should i write the serial number ? or code ? sorry for such a stupid question..

will13am
Oracle
Oracle

This is the first report I have seen that a voucher from recharge does not work.  As suggested, give it a few minutes and try again.  When doing the retry, clear browser cache.

Carld123
Deputy Mayor / Adjoint au Maire

@Marile wrote:

Recharge.com sent me code and serial number , i tried both ( into field where is number of voucher) , nothing works. Please , any advice ?

@Marile

Usually they work instantly from recharge.....but..give it an hour and retry...


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