12-13-2025
01:42 PM
- last edited on
12-13-2025
08:52 PM
by
computergeek541
i have left public mobile, but require my last couple months billing pdf. How do i access this now?
12-13-2025 01:50 PM
PM can help, you just need to send them a ticket
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenote
12-13-2025 01:49 PM
You will need to contact customer service agent via private messaging:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Usually will respond within a few hours. But weekend response times seem longer.
12-13-2025 01:49 PM
If you ported out, your account is automatically cancelled, so best bet would be to contact customer service. Otherwise you should be able to login and access the records.
12-13-2025 01:48 PM
@RGidda You have to ask support if they can help just
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage