05-24-2023 12:34 PM
why my current bill is big different from last month, no any reward.
05-24-2023 01:20 PM
if you swapped to the new rewards program then you have to “cash in” the new points manually, they don’t just take $amount off your bill like the old system (+you need to pay tax on the whole bill now instead of only on the reduced payments before)
05-24-2023 12:50 PM
@Yujing
What rewards were you receiving in the past?
05-24-2023 12:38 PM
What is the difference?
How much did you expected to pay and how much did you get charged?
More details are needed...
did you recently opt outta Rewards in favor of Points ?
