@QingHe wrote:
I lost my sim card so I got a new one. Today I found my account was suspended due to non payment. I set up autopay. Is it because of my new sim card? how to set back autopay?
Changing SIM cards for an existing Public Mobile account isn't related to payment issues, nor does changing your SIM card disable autopay. If you are renewal is set for August 27, 2024 and your service still works, ignore the error message about your account being suspended as the service working means that your account isn't really in suspension. There have been erroneous error messages about account suspension ever since I became a customer several years ago.
