ask for a help!

[Liii]

i am a new customer, and want to get the Boxing Week offer, but i forgot to submit my email befor i activate my new SIM card. now i activated it but i couldn't get the free data.how should I fix it now if i still want to get the 5GB free data? thanks!

[hairbag1]

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@Liii wrote:

i am a new customer, and want to get the Boxing Week offer, but i forgot to submit my email befor i activate my new SIM card. now i activated it but i couldn't get the free data.how should I fix it now if i still want to get the 5GB free data? thanks!

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As an existing customer, make sure to claim the More is Merrier offers as well. You just follow instructions to get FREE 2GB data add-on and FREE 500 minutes of Canada and International calling add-ons. Did I mention that they're FREE.

Do it fast though because the offer goes away at 11:59 EST (9pm in the west) tonight. 🎉

https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-is-back-Free-gifts-for-...

[JK8]

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@Liii wrote:

i am a new customer, and want to get the Boxing Week offer, but i forgot to submit my email befor i activate my new SIM card. now i activated it but i couldn't get the free data.how should I fix it now if i still want to get the 5GB free data? thanks!

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Submit your email using the link below. You will get the promos within 30 days.

https://www.publicmobile.ca/en/bc/boxingweek

[softech]

not sure if you can ask it back.. but try

To open a ticket, click on

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

and enter your question in SIMon. Follow the prompts until you reach the Contact Us button,

If you have problems submitting a ticket, you can also send a private message to the moderators:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

(but this can take longer)