01-12-2017 10:27 AM - edited 01-05-2022 01:33 AM
I can't access my account this morning. It said it's wrong password (actually, I never changed my password). I tried to reset password again, but it doesn't work. I need help now. Thanks.
01-12-2017 12:30 PM
In case you are not familiar with private messaging read this: http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...
Resetting your account is time sensitive so follow up as soon as you receive the message.
01-12-2017 11:10 AM
Hello @joannachiyl,
Can you please check your private messages? we have sent you some info in regards to your account 😄
Thanks,
Shazia
01-12-2017 10:35 AM
@joannachiyl wrote:how to do now? please let me know. Thanks.
@CaNuCk07has tagged a moderator who will provide assistance. Please wait a bit and you will be contacted.
01-12-2017 10:30 AM
how to do now? please let me know. Thanks.
01-12-2017 10:28 AM
@joannachiyl one of the moderators can assist with your password if you're unable to self serve it.