adds on charged twice

[annaromeo]

Hello

I bought a adds-on in June ($33) and I have been charged twice. How can I be reimbursed please?

[Sansan · Accepted solution]

@annaromeo  i gave you the link to contact public mobile directly about this earlier. 

Did you nit contact them?

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

The address is pre labeled. Type your title and your request in the body if the message and press send.

[hairbag1]

@annaromeo 

click the little oraange bubble on bottom right side of page to start process of Customer Support. Give them as much acct info as you have..ie, acct number, phone #, name on acct, PM pin #..etc.