add on

[psysuzy]

how activate add on.i buy for 30$ 3Gb data and talk unlimited.my curent plan 15$ no work more.i try apdate new plan 39$.its say next month only when cicle.my phone no work.abmnd no data.but in account say i have 3Gb data.how i activate this.please and thank you💜

[Handy1 · Accepted solution]

@psysuzy  No number to call you will have to message support and see if they can reverse it for you here the link 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[psysuzy]

do you know number where.i can call and talk with agent.i want cancel roaming and change plan for 39

[psysuzy]

hi there thanks.but i already spebd 30 for roaming data.and i want cancel roaming.abdvtry get this plan now

[psysuzy]

hi there.yes i buy roaming.how i can cancel this add on.and back my 30$

[DennyCrane]

If you're out of data and you want to renew into the $39 plan now, you can. If you already scheduled the change to take effect on your renewal date, just cancel that and then renew into it now.

[dust2dust]

It sounds like you bought the roaming add-on when you say talk. What is not working? Can you call out? Call in? Text out? Text in? Is your account active?