activation error

[Clam911]

hello, i am new to PM.

Today, after installing the app, i  i registered a new phone number. I can make out-going calls, and i can browse the internet. Everything seems fine, except i cannot receive any in-coming calls. When my friend calls me, the call will be directed to a robot saying : "8B1 your call cannot be completed as dialed..." !

Also, i noticed that i cannot send or receive SMS !

Anyone having this problem? 

[Chalupa_Batman]

Hey @Clam911 

Did you by chance port in your number from another carrier? If so, turn off your phone, try putting their SIM card back in your phone and start it back up. If it's still working, then the port didn't work and there would be a number you can call to fix it. However, before I send it, I just want you to make sure first.

If you didn't port your number, have you tried to reboot the phone? Have you tried your SIM card in another phone to see if everything works?