activate sim card

[Bailey-Boo]

I tried to activate a sim card, during the payment process it said, "We're unable to process your payment".  I tried 2 different credit cards and it's still the same message.  I tried multiple times, and verified I put in the correct info.  Help please!

[Meow · Accepted solution]

Do not too many time with different CC as you might trigger fraud lock.

If you are confident CC is valid, reboot your computer, use different browser, clear cache and/or PM cookies and start from beginning.

Enter CC details exactly as they are on statement. Do not enter apartment# and no space in postal code. If it does not work very first time, contact agent to help you out.

- Send a private message to the CSA - agent by clicking Here

[iliketotalk]

@Bailey-Boo First check to see if your cc was charged if not try starting over with a different browser in ingognito mode try using a different device computer or laptop