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activate my phone

Mistyblue-11
Great Neighbour / Super Voisin

Afternoon

I need to change the phone number for my activation code 

and also add my email it it

so I can get the code to activate my phone

4 REPLIES 4

Neil11
Model Citizen / Citoyen Modèle

You will need to contact customer service agent to fix your issue.  Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

slusagm
Town Hero / Héro de la Ville

so, you have an existing PM account and just cannot login EverSafe?  Since you cannot login, you won't be able to submit Chatbot ticket, you can ask PM to help by sending them a message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 

 

Mistyblue-11
Great Neighbour / Super Voisin

I need to reset my eversafe with a new number to get my code to activate my phone

slusagm
Town Hero / Héro de la Ville

are you activating new account with PM?
or you have a new phone and try to attach it to an existing PM account?

Need Help? Let's chat.