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TRMEDIC
Great Neighbour / Super Voisin

Lost my SIM card awhile back but paid for the subscription. COuld you check to see if Im still active with Public Mobile

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @TRMEDIC you can check it yourself 

call 1-855-4PUBLIC and enter your number, the system will confirm if account is active or suspended 

if you want to continue with PM, you need to buy a new PM sim card and login My Account to update the sim card number or ask PM support agent to update the sim card number for you

hairbag1
Mayor / Maire

@TRMEDIC 

did you successfully create an account and activate with a plan yet ? Log in to your account either using the mobile app or web....you should see current plan status if you did activate a plan. Get a new sim, log in to your account and Change Your Sin Card info.

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