account says unauthorize.

[Cody92]

cant sign into account it says unauthorize everytime i go to sign in.  this has happen multiple times now im gonna leave public mobile if i dont get help and have this fixed once and for all.

[BKNS27]

@Cody92 

I had different issues in the past that an agent can’t figure out. So ask them to have the Technical section look into this. It may take a few days for them to figure out.

[Dunkman]

@Cody92 

The website is finicky.  Try a different web browser, clear cache or incognito mode.  Or try on a different device.

You could also try to login on the PM app itself. 

[hairbag1]

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@Cody92 wrote:

I can't sign into my account evrytime that i try it just tell's me unauthorized, contact customer support and i dont know why its doing this.

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Understood. Use the link I gave you and you can dm Customer Support. They're likely gone now but should get back to you early tomorrow. 

[Cody92]

it just says this For security reasons, we couldn't log you in at this time. If you believe this is an error, please contact Customer Support for assistance.

[Cody92]

I can't sign into my account evrytime that i try it just tell's me unauthorized, contact customer support and i dont know why its doing this.

[hairbag1]

@Cody92 

ok...use this link to message Customer Support. Let them know the problems you're experiencing...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437