account opening

[shamsi]

How do I create an account for an existing public mobile number

[CSA_PM]

Hello @ shamsi,

I sent you a private message. You can view it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[Chalupa_Batman]

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@shamsi wrote:

the main thing is i have a public mobile i am not able to find my login email, no password nor my account number

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Oh, OK. Well try clicking on "Forgot Email Address" and follow the prompts. Then you can click on Forgot Password if you figure out the email address. IF that doesn't work, then you can contact a CS Agent to help reset things.

The Public Mobile chatbot is currently unable to create trackable tickets for members who are unable to log in. So for this reason, please use the following link to contact customer service.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.

[shamsi]

the main thing is i have a public mobile i am not able to find my login email, no password nor my account number

[Chalupa_Batman]

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@shamsi wrote:

How do I create an account for an existing public mobile number

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Can you give us more details. I feel like we're missing something. What exactly are you trying to accomplish? Or what's the end result you want to happen?

[hairbag1]

@shamsi 

if there's a Public Mobile account associated with that current number, you can't transfer it.